Pottery Barn in Huntington Station, NY Closed now

Reviews about Pottery Barn

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  March 30, 2020, by Amrita Persaud
  This store deserves a 0- star rating! I ordered some light fixtures that turned out to be inappropriate for the spaces intended. I was told by PB customer service to return them to a PB store and wait for the credit ( about $600) to be mailed to me in the form of a gift card as it was past the 90 day mark. I returned the fixtures to the Huntington store. The cashier told me to call the store the following day to speak to “Patty” to ensure that the fixtures will be sent back. It’s been over 3 weeks and Patty has not returned my calls. The corporate office only has record of 1/2 of my return. Whenever I call the store the line is either busy or “Patty” is not there. I called corporate and spoke to a “Jasmine” who assured me that she would look into the matter and would call me back... she never did! Restoration hardware has WAAAAAY better customer service... I never had any issue with and orders. PB is overpriced grief and aggravation... Never Again!
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  March 07, 2019, by Mimi Gemma
  The worst customer service. Extremely rude at the Walt Whitman store Pottery Barn. All of them have no manners and don't care about clients. Do not recommend this location. The worst experience.